SMRBAP
Supportive Member
- Joined
- Mar 29, 2009
- Messages
- 667
- Name
- Anthony
Anyone doing this for cleaning or resty work - interested to hear how you opinion, if you feel it's an honest program.
ATT/Yellow pages pay per call
- Thread starter SMRBAP
- Start date
R
rhino1
Guest
I did it 2 years ago. Terrible experience. Rep totally screwed me on the ad, wouldn't return calls until it was too late to change and when I finally got in touch with AT&T they told me it was just too bad.
So when the book hit I started getting all these calls for a fence business that used to have the tracking number they gave me. That racked up about $1500 they expected me to pay. Then I asked them to just shut off the damn number and they refused to even do that, so I kept getting calls for the fence company and they kept billing me for it.
Now add to this that sales reps have nothing to do with service and vice versa. I have heard rumors that there may be a class action lawsuit in the works over the way they have treated people with this ppc deal.
So when the book hit I started getting all these calls for a fence business that used to have the tracking number they gave me. That racked up about $1500 they expected me to pay. Then I asked them to just shut off the damn number and they refused to even do that, so I kept getting calls for the fence company and they kept billing me for it.
Now add to this that sales reps have nothing to do with service and vice versa. I have heard rumors that there may be a class action lawsuit in the works over the way they have treated people with this ppc deal.
R
rhino1
Guest
Just for kicks I googled at&t pay per call complaints. Quite a few that mirrored my experience. Even found a link from one to a BBB link advising against the service and showing complaints numbering in the hundreds.
Brian R
Member
- Joined
- Jun 13, 2008
- Messages
- 19,945
- Name
- Brian Robison
Don't do it....Too many reasons to list.
SMRBAP
Supportive Member
- Joined
- Mar 29, 2009
- Messages
- 667
- Name
- Anthony
I spent a few hours dissecting the issues - 99.99% of them from yp.com
It's a system designed to bring in more erroneous calls via "spamming" (in about 15 different ways) than anything else - as well as become the worlds most expensive directory assistance / white pages / 411 service.
ATT chalks it up as oversight, "or the way it is" - however a well planned robbery is what it amounts to.
I went in knowing I'd be babysitting this - and that there would be something dirty going on, but figured It was worth one last shot at finding a viable yellow pages option knowing I'd have the resources to manage and fight the issues.
I am submitting to ATT what I have come up with - and they can fix the issues, make the proper credits, or not get paid.
It's a system designed to bring in more erroneous calls via "spamming" (in about 15 different ways) than anything else - as well as become the worlds most expensive directory assistance / white pages / 411 service.
ATT chalks it up as oversight, "or the way it is" - however a well planned robbery is what it amounts to.
I went in knowing I'd be babysitting this - and that there would be something dirty going on, but figured It was worth one last shot at finding a viable yellow pages option knowing I'd have the resources to manage and fight the issues.
I am submitting to ATT what I have come up with - and they can fix the issues, make the proper credits, or not get paid.
