Fiberglass in the carpet

[Bryce C]

A customer of mine needs 1 room of carpet cleaned that has fiberglass in it from some remodeling they recently did. I told her we cannot guarantee the complete removal of fiberglass as it may be woven into the carpet fibers. But then I sold her with the rest of my knowledge and powerful equipment. But I am curious, what process would you use to remove the most fiberglass possible?

It is an 18x21 berber style carpet, and the room is empty. Would you charge extra relative to your normal carpet cleaning prices?

 

[frank fratto]

A customer of mine needs 1 room of carpet cleaned that has fiberglass in it from some remodeling they recently did. I told her we cannot guarantee the complete removal of fiberglass as it may be woven into the carpet fibers. But then I sold her with the rest of my knowledge and powerful equipment. But I am curious, what process would you use to remove the most fiberglass possible?

It is an 18x21 berber style carpet, and the room is empty. Would you charge extra relative to your normal carpet cleaning prices?

1 room?

Why would you want to be RESPONSIBLE for that???

 

[frank fratto]

1 room?

Why would you want to be RESPONSIBLE for that???

I would call my Insurance agent?

Remind the agent how powerful your equipment is and of course you

couldn't GUARANTEE it to come out?

Please, let us know what the agent said?

 

[Numero Uno]

Well you would have to deep vacuum it, possibly also with a turbo cat and dust downer . But it has not embedded it has etched. Which simply means its speared itself into the fibers.I would avoid it ...You don't need the contaminants in your waster water -filters nor tank...Selling your self is great ,but it take's conviction to say NO...Time spent on that could be time spent selling a Restaurant -Law Office -Medical building.

 

[BIG WOOD]

Vacuum, vacuum, vacuum! Then detail the edges with a vacuum hose. Then treat with the surfactant turned up above normal and agitate with the CRB with the trays to catch anymore of the fiberglass. HWE with triple dry passes and use your vacuum hose on the tm to edge the walls again.

After explaining all that, don't touch it until they release liability with their signature on the invoice documenting your discussion about it.

 

[hogjowl]

I wouldn’t be over concerned about legal liability. Your normal disclaimer is probably sufficient. If not, just add a note about the fiberglass. My best process is vacuuming followed be a Rotovac cleaning with a brush head. I ALWAYS charge more for this. If you don’t have rotary extraction capability, then you’re seriously under equipped for this job.

 

[frank fratto]

Not my house, not my room, not my carpet?

You clean it, it becomes your problem?

Let's hope it doesn't become your Lawsuit?

WALK AWAY AS FAST AS YOU CAN RUN!!!

 

[SamIam]

Not my house, not my room, not my carpet?

You clean it, it becomes your problem?

Let's hope it doesn't become your Lawsuit?

WALK AWAY AS FAST AS YOU CAN RUN!!!

Paranoid hahahah, he's gonna be fine.

If anything the olefin will cut the kids worse.

 

[sassyotto]

if they had a contractor do the remodeling, its the contractors problem. If they want it 100% out thats impossible and the companies insurance agent would need to get involved for replacing it.

When we did insurance work, we were called to a hair salon where a car crashed into the building and the adjuster wanted us to clean the interior of the building. The owner wanted complete assurance that all of the glass from the window would be removed from the carpet. I told him I couldnt guarantee that so the adjuster replaced it.

You cant guarantee complete 100% removal of all the foreign substance whatever it is.

Now if the customer did the remodeling and want it 100% out then Id walk. Its their problem until someone else gets involved.

One additional point. If YOU do the cleaning and a baby crawls on the carpet and dies, then what?