What sort of finish is on the wood floor?

Mikey P

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New customer want her 2 yp wood floor cleaned. I asked for photos first and they give me the impression that the engineered wood is a penetrative type oil rubbed type vs a coating


What do you see?

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Hi M*********
The last photo shows a concerning amount of soil on the wood, the photo give me the impression that the planks are not coated with a polyurethane or similar top finish, but rather a oiled hand rubbed penetrative sealer, which unfortunately often leads to soil absorption from dirty mop water.

It would be best if I came out to test a few small areas to see if we get the results your are looking for.

I have a $200 minimum for this, which would be deducted from the final bill if you proceed with the work.

Cost wise for the wood and area rug, we're looking at $1000 -$1200 If that all sounds do-able, I can come by this coming Tuesday around 9:30 AM to test the floor.

Thanks for the photos!
 

Mikey P

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Sure that would work. I would want the cleaning to work. Do you have ability to clean it if it’s oil rubbed sealer?

yes, but the results probably wont be as great as if it were coated.Do you have any record of what wood product it is? Manufacture, product name or style, SKU, receipt or box lying around in the garage perhaps?

Yes. Let me see what I can find!
 

Mikey P

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Mikey P

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I have used Bona on the floor. I think they recommended it- why I have it.
It's best if I come out and run some tests.

How have you been cleaning the floor?
whats your mopping process?



I have a vacuum Mop- I’ll show you. Yes- come on out, let me know when.
 

Bryce C

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Assuming it has a urethane finish like the info sheet says... Would a product like Wood Fresh and an OP machine with absorbent pads work well enough? Or do you need to hit small areas with a CRB and carefully rinse and extract with low psi to get it in good shape?
 

BIG WOOD

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Matt w.
New customer want her 2 yp wood floor cleaned. I asked for photos first and they give me the impression that the engineered wood is a penetrative type oil rubbed type vs a coating


What do you see?

View attachment 132742

View attachment 132743

View attachment 132744


View attachment 132745



Hi M*********
The last photo shows a concerning amount of soil on the wood, the photo give me the impression that the planks are not coated with a polyurethane or similar top finish, but rather a oiled hand rubbed penetrative sealer, which unfortunately often leads to soil absorption from dirty mop water.

It would be best if I came out to test a few small areas to see if we get the results your are looking for.

I have a $200 minimum for this, which would be deducted from the final bill if you proceed with the work.

Cost wise for the wood and area rug, we're looking at $1000 -$1200 If that all sounds do-able, I can come by this coming Tuesday around 9:30 AM to test the floor.

Thanks for the photos!
$1000-$1200 seems too cheap. Hardwood doesn't fit in our business model, because of all the different variations, risks, and the fact that all the customers who live in a furnished hardwood floor home never move the furniture. I think this type of floor looks like a problem waiting to happen, and I would prefer a hardwood floor only specialist to that lady. They live like they're rich. Especially in your area. So price should've never been mentioned. But you're making an education curriculum for all floors, so I see whey YOU'RE doing it. It's just dangerous to tell carpet cleaners to add this to their business model

speaking from experience here. I did enough hardwood floors for about 2years before I dropped the service and focused on my main investment In this business. That was the second time I had to drop a service to return back to my main investment. If you guys are owner operators, be very careful when adding a service like this to your portfolio. Hardwood is a totally different type of cleaning, preserving, etc. And the time it takes does not line up with a carpet upholstery tile cleaners daily schedule. It will interfere with your current system of scheduling due to the amount of time it takes to prep, screen, and apply finish to the floors. This was the reason I never got into heavy restoring of natural stone. Too much time on one job

This is from an owner/operator's perspective and advice. If you have a crew of 2-3 men handy, by all means have fun doing it
 
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Bryce C

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$1000-$1200 seems too cheap. Hardwood doesn't fit in our business model, because of all the different variations, risks, and the fact that all the customers who live in a furnished hardwood floor home never move the furniture. I think this type of floor looks like a problem waiting to happen, and I would prefer a hardwood floor only specialist to that lady. They live like they're rich. Especially in your area. So price should've never been mentioned. But you're making an education curriculum for all floors, so I see whey YOU'RE doing it. It's just dangerous to tell carpet cleaners to add this to their business model

speaking from experience here. I did enough hardwood floors for about 2years before I dropped the service and focused on my main investment In this business. That was the second time I had to drop a service to return back to my main investment. If you guys are owner operators, be very careful when adding a service like this to your portfolio. Hardwood is a totally different type of cleaning, preserving, etc. And the time it takes does not line up with a carpet upholstery tile cleaners daily schedule. It will interfere with your current system of scheduling due to the amount of time it takes to prep, screen, and apply finish to the floors. This was the reason I never got into heavy restoring of natural stone. Too much time on one job

This is from an owner/operator's perspective and advice. If you have a crew of 2-3 men handy, by all means have fun doing it

How about knowing enough to safely clean 1 or 2 rooms of wood floors in order to land larger jobs like move-ins where the customer wants every floor in the home cleaned and the place is empty? Do you still turn those down? If someone tests for finish type, identifies areas of high wear and moisture damage, manages and confirms customer expectations... still too risky to go for it with basic cleaning on the job type I described?

It could be that I don't know enough and should walk away from every wood job. But I do have tincture bottles of denatured alcohol, lacquer thinner, and mineral oil to do some finish tests on wood floors in my inspection kit.
 

Bryce C

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although I put together that finish testing kit for the 1 time I did a scrub and recoat, which went well but I will never do it again without proper training. I admit that for basic wood floor cleaning I just see and feel if the floor has a urethane or similar coating on it, watch out for moisture damage and high wear areas, then go for it 😬
 

hogjowl

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It’s possible to add wood floor cleaning without any extra equipment. It’s called CLEANING for a reason. And it doesn’t require a rocket science certificate.
 
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Mikey P

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More than likely I'll mop down neutral cleaner at 150 to 200 ft at a time use a white brush under my crb and a 150 psi rinse from the truck mount and it'll clean up beautifully..

If it doesn't respond to doing essentially the same thing by hand, I'll walk

Me that level of soiling looks highly suspect for 2 years worth of living

But she said something later about using some goofy device to clean the floors so it's quite possible it's just recycled mop water residue
 

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